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Peer reviewedEngelkemeyer, Susan West – Change, 2004
This review draws on William Massy's recent book--"Honoring the Trust: Quality and Cost Containment in Higher Education" (Anker Publishing, 2003)--to establish the case for change and to suggest some of the tools to better manage institutions. Also included are two disparate resources to help reach that goal--resources that are used by…
Descriptors: Costs, Institutional Evaluation, Higher Education, Educational Quality
