The author presents the reference process as viewed by several published reference interview authorities. Emphasis is on personality and communication skills rather than technical expertise. (JAB)

Discusses problems of depository libraries such as volume of publications received, understaffing, subject and author/title access, currency of material, financing, and lack of theory and research. An "ideal" access system and an action program for its implementation are described. Four references are listed. (CHC)

Discusses the results of a 1979 survey of Canadian libraries in postsecondary education to determine the extent to which library automation is being used. (CHC)

Identifies deficiencies in reference services offered by archives and examines factors preventing effective use of archival resources, including changing clientele, organization of collections based on the principle of provenance, and the uniqueness of archival collections. Suggestions for improving public service, including user studies and…

Describes how information skills of librarians can be applied to non-library positions. (CLB)

A clerk in the procedural service of Canada's House of Commons describes functions of the service, his duties in the procedure and reference section, and the applicability of his training in library science to these duties. Library school students are advised to look for wider applications of their skills. (CLB)

Traces the development of Telidon, a videotex communications system, highlighting Telidon trials and citing library applications and projects being developed by various Canadian libraries. Four references are cited and additional readings are provided. (EJS)

Examines history of online information retrieval services in North American in general and in Canada specifically. The current situation is assessed on the basis of results of a recent national survey and the issue of charging for these services is discussed. Twelve references are cited. (EJS)

Briefly describes the current status of artificial intelligence and expert systems, and explores the possible applications in libraries and information centers. The implications for reference services, classification and cataloging processes, and assistance to patrons desiring in-depth reading of an area of knowledge are discussed. (4 references)…

Describes the databases available to Canadian libraries through the Canadian Selective Dissemination of Information (CAN/SDI) Program: Library of Congress/MARC tapes, ERIC, Social Science Citation Index, and Psychological Abstracts. The CAN/SDI program is useful for the school librarian and teacher in the special profiles and online retrospective…

This review of the literature discusses the image of librarians in popular culture, the importance of projecting a clear and positive image of reference librarians and their work to encourage users to seek reference help, and ways to improve users' understanding and image of librarians. (25 references) (Author/CLB)

Discussion of growth trends involving use of new technology in the library (mainly computers and their devices) outlines recent advances in Canada, discusses current activities, and presents views of library functions 10 years from now. Issues and questions are presented and their impact on the library profession is discussed. (EJS)

Reviews the Guidelines for the Education of Library Technicians approved by the Canadian Library Association Council in November 1981. The background and formulation of the guidelines, the functions addressed by the guidelines, the role of the library technician in the library environment, and career advancement for library technicians are…

Issues and impacts of microcomputer use in libraries are discussed in terms of labor dislocation, costs, distributed data processing, networks, current system configurations and capabilities, and software. Reference service management, information retrieval systems, and external online access are also examined. Twenty-six references are listed.…

Argues that academic librarians should broaden the concept of education as it applies to their own activity within the academic structure, and suggests that one way of accomplishing this would be to focus on interdisciplinarity and its potential for social change. Thirteen references are listed. (CHC)