The pendulum of technology control in higher education has swung away from central IT toward the users. It has become easier for individuals and departments to find their own computing solutions via mobile apps, the cloud, BYOD, web services, and other means. As a result, IT can often find itself out of the loop in certain technology decisions.…

For tech-savvy educators looking to connect with students, social media have a powerful allure: Not only are sites such as Facebook and Twitter inherently designed for discussion and the exchange of ideas, but most students are already immersed in the technology. While these sites have their critics, social media's potential for collaboration is…