When a university owned and operated telecommunications system was installed at the University of Michigan, all members of the university were directly effected. The way the university community was prepared and involved throughout the implementation of the project to ensure the ultimate acceptance and use of the system is discussed. (Author)

One of the primary vehicles for coordinating information technology services at the University of Michigan is the Departmental Planning Team, a joint effort of the administrative and academic computing units of the University's Information Technology Division. The evolution of this group and its activities are described. (Author/MLW)

In the University of Massachusetts' multicampus system, an integrated suite of technologies called PRO*CAST provides administrators, planners, and policymakers with access to timely, accurate information to support decision making and monitor progress toward established goals. The system is structured as an information warehouse with executive…

There is a need for concentrated administrative leadership in planning for computing and information technology in colleges and universities. An executive perspective through three personal interviews with Samuel A. Banks (Dickinson College), Robert H. McCabe (Miami-Dade Community College), and William E. Lavery (Virginia Tech) is presented. (MLW)