Discusses the challenges of teaching desktop publishing (DTP); the industry is in flux with the software packages constantly being updated. Indicates that the demand for those with DTP skills is great. (JOW)

Lists ways to gain an international perspective personally and in the classroom and community. (SK)

Describes fundamental insurance concepts that should be taught: risk, the insurance process, government regulation, life and health coverage, automobile coverage, and insurance careers. Suggests learning activities, such as case studies, simulated car purchasing, and role-playing of insurance dilemmas. (SK)

For students to understand the financial consequences of their marketing actions, they must learn about two fundamental analysis tools: break-even analysis and sales coverage analysis. (JOW)

"Innovations for Student Organizations" (Gandy, Snider) describes the Arizona chapter of Future Business Leaders of America/Phi Beta Lambda; "Scholarship + Leadership + Cooperation = Delta Pi Epsilon" (Brown) discusses the national honor society in graduate business education; and "Loyalty + Service + Progress = Pi Omega…

Although presentation software enables visual enhancements such as 3-D and digital photographs, speakers must remember that the message is most important. Business educators should ensure that students have good speech skills and avoid overemphasizing technology. (SK)

Traditional lecture was presented to 23 high school students; lectures reinforced with multimedia were presented to 24 students. Achievement as measured by pretest and posttest was extremely close; class average for the traditional group was 71%, for the multimedia group 78%. (JOW)

Points out the benefits of student business organizations for high school students. Offers suggestions for recruiting and retaining student members. (JOW)

Presents components of organizational citizenship behavior (OCB): altruism, civic virtue, conscientiousness, courtesy, and sportsmanship. Discusses its impact on students' success, recommends ways to integrate OCB into the curriculum, and provides an OCB rating scale for student teams. (JOW)

Describes the basics of Customer Relationship Management, a process whereby the customer interacts with the company, the company responds by learning to meet that individual's needs, and the customer is more likely to become loyal. Suggests how marketing students can learn the fundamentals of it. (JOW)

Describes how an educator can use focus groups as part of an action research agenda. Includes tips for conducting and evaluating focus groups. (Author)

States that growing use of speech recognition software has made voice writing an essential computer skill. Describes how to present the topic, develop basic speech recognition skills, and teach speech recognition outlining, writing, proofreading, and editing. (Contains 14 references.) (SK)

Business educators must define their position and responsibility as they prepare students to enter and become productive in a diverse work setting. The Policies Commission for Business and Economic Education affirms its position on the roles of business education and of business regarding cultural diversity. (JOW)

A compilation of research studies leading towards graduate degrees in business education and completed in 1975 are listed under 10 classifications. Member institutions of the National Association for Business Teacher Education supplied the information. (LH)