Discusses the importance of developing students' skills in delivering team presentations. Includes information on preparation, delivery, and closing. (JOW)

Describes the basic elements of successful groups and the instructor's role in the group process. Suggests that instructors must understand that process before designing effective projects. (JOW)

Humor contributes to teamwork, creative problem solving, mental flexibility, and risk taking in the workplace. As a classroom tool, it increases student attentiveness and retention of information. (SK)

Presents components of organizational citizenship behavior (OCB): altruism, civic virtue, conscientiousness, courtesy, and sportsmanship. Discusses its impact on students' success, recommends ways to integrate OCB into the curriculum, and provides an OCB rating scale for student teams. (JOW)

Describes the critical attributes of cooperative groups, tips for implementation, and activity ideas for the business education classroom. (JOW)

Boldt et al. describe economic resources available on the Internet and illustrate ways to integrate the information into introductory courses. Baker shows how to use electronic mail to expand student-teacher involvement and group interaction/teamwork. (SK)

If the instructor carefully plans for formation of small groups and the writing sessions, group writing in a business communications course offers such advantages as rapid feedback, peer response, and a variety of evaluative comments. Small group sessions in composing, evaluating, and synthesizing are described. (MF)