Concentrates on effective procedures for teaching typewritten transcription. Discusses teaching typewritten transcription early; teaching transcription rather than monitoring transcription; teaching punctuation and spelling; and teaching transcription of mailable letters. (CT)

Describes a business English hotline, staffed by faculty members, which serves to augment the instructional aims of Los Angeles Pierce College, and keeps faculty members in touch with the office world and its problems. (JOW)

In a study of advanced shorthand students, the following were the most frequent transcription errors: punctuation errors, substitutions, spelling or English usage errors, poor corrections, omission in notes, and incorrectly written figures. Constant reviewing, testing, and drills in these areas were recommended. (CT)