Guidelines on designing and managing the instructional system for the clerical program of vocational education. (MU)

Suggests that information about selection of the proper kinds of paper needed in office work should be included in office skills courses. Defines basic paper terms and describes uses and qualities of different paper for various office applications. (MF)

The advent of word processing centers has provided typewriting teachers with an alternative measurement system that, instead of penalizing errors, grades students according to Usable Lines Produced (ULP). The ULP system is job-oriented and promotes realistic office standards in typewriting productivity. (MF)

The National Shorthand Reporters Association accreditation guidelines for court reporter internships are listed and discussed. In addition to these guidelines, it is suggested that a court reporter internship should teach professionalism and expose the students to computer-aided transcription. Coordinators should make use of advisory committees…

Secretarial survival skills of communication, organization, and decision making should be incorporated into the secretarial training program, according to the author. She discusses these skills in relation to career mobility. (MF)

As dictation skills are becoming more important in controlling business correspondence costs, the article presents approaches to teaching dictation practice after students have learned letter organization in business communication classes. Approaches include cooperative projects with office procedures and shorthand classes, using dictation…

The author suggests subjects and methods for including word processing competencies in office curriculums pending implementation of curriculum revisions. She discusses word processing concepts and processes, communication skills, equipment skills, and supervision skills. (MF)

The author describes a special telephone training program at Arcadia High School, Phoenix, Arizona, to give office education students instruction in proper telephone techniques. The self-paced units include voice evaluation, telephone usage, telephone directory usage, telephone spelling, and recording telephone messages. (MF)

The author presents teacher preparation guidelines for successful implementation of simulated office occupations experience programs. After listing 20 needed skills, she suggests observation of simulations and the business world, work experience, methods courses, and workshops. (MF)