This article is in the form of a letter from a hypothetical former student on her first job in word processing, looking back at her educational experience and how it helped her. She shares her thoughts with her instructor and comments on areas that she feels could have been emphasized more. Grammar/punctuation, proofreading,…

Undergraduate control groups (n=45) completed textbook grammar exercises; experimental groups (n=53) used self-paced tutorial/drill-and-practice software. Although students using computer-assisted instruction (CAI) made significant improvement, they had reservations about the method. CAI combined with instructor interaction seem to be a feasible…

In a study of advanced shorthand students, the following were the most frequent transcription errors: punctuation errors, substitutions, spelling or English usage errors, poor corrections, omission in notes, and incorrectly written figures. Constant reviewing, testing, and drills in these areas were recommended. (CT)