At the 2008 Association for Business Communication (ABC) annual convention in Lake Tahoe, Nevada, many attendees stood at the back of a crowded room to hear over a dozen teachers describe "My Favorite Assignment." As is customary in these lively sessions, the chair, Dan Dieterich, orchestrated a fast, efficient presentation pace; each…

Although extensive research has been done on teaching emails and on the use of emails in organisations, little research exists about how to incorporate organizational practitioners' views as the voices of the community of social practice. To remedy this pedagogical gap, this article uses a genre approach to discuss organizational practitioners'…

Reflection is, by definition, a critical part of any service-learning class; without it, the course merely has a commuity service commponent. Researchers in business communication service learning agree on the importance of reflection as the crucial element in joining field experience with academic subject matter. In this article, the author…