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Schalock, Robert L.; Verdugo, Miguel Angel – Brookes Publishing Company, 2012
Effective, efficient, and sustainable ID/DD organizations: are they possible in today's world of dwindling resources and mounting demands for more and better services? Yes--with the practical tools and strategies in this lifeline for ID/DD leaders. Developed by two of the most trusted authorities in the disability field, this innovative business…
Descriptors: Evidence, Total Quality Management, Leadership, Decision Making