This is a selective bibliography covering journal literature, trade publications, monographs, technical reports, and other documents which are readily available. The bibliography covers publications dated 1969 through 1971. Although material published in languages other than English was not actively sought, some references have been cited to call…

Describes two CD-ROM reference systems and the reactions of undergraduate students, faculty, and librarians to these systems. The discussion covers criteria that influenced users' reactions (e.g. ease of use, expertise in Boolean logic, database currency, and multidisciplinary characteristics of databases) and conclusions about appropriate systems…

Describes a recent increase in religious reference activity in public libraries and its impact on reference services and collection development. The need for open attitudes on the part of the librarian and the importance of understanding the patron's perspective are emphasized. Material selection aids and resource materials are reviewed. (CLB)

Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…

Describes the CIA (Central Intelligence Agency) library. Highlights include security measures, a day in the life of two CIA librarians, sample reference questions, collection development, the Historical Intelligence Collection, the CIA Web site, and library modernization. (JAK)

The development of CD-ROM following early computers and powerful personal computers will affect information retrieval by its accessibility and large storage capacity. Users will demand specific information and data sets from libraries, which could provide large research capacities. Librarians will act as database managers, thus enhancing their…

This annotated bibliography lists 37 reference sources for small and medium sized public and academic libraries, categorized by subject area. These titles were selected by the Reference Sources Committee of the Reference and Adult Services Division of the American Library Association. (CLB)

Argues that library skills and methods used for organization of information are needed to organize Internet information resources. Four aspects of information organization are discussed: recording existence and identity of information bearing entities; acquiring these entities; providing name, title, subject, and other access information; and…

Argues that librarians should respond to the growing demand for medical information by expanding their role. The development of medical information reference, issues of accountability, legal responsibility, and user characteristics are discussed. Seven steps toward accountability, including in-depth reference interviewing, referral, training, and…

Describes the Online Computer Library Center (OCLC) efforts in China, Germany, Canada, Scotland, Jamaica and Brazil. Discusses FirstSearch, an end-user reference service, and WorldCat, a bibliographic database. Highlights international projects developing increased OCLC online availability, database loading software, CD-ROM cataloging,…

Considers the changing nature of academic libraries in light of new technology and offers suggestions for libraries to keep patron use and interest. Highlights include metadata and MARC formats as opposed to commercial standards; OPAC marginalization; digitization; distance education; institutional allegiance; ethics and competition; and the need…