Maintains that universities must become more concerned with development of government service that is conscious of its public nature. Stresses that people who work in the public sector should understand that sound government practice is not a simplified application of good business practices to government. Outlines ways to improve government…

Students in a beauty school learn customer relations along with skills, the technical training is of high quality and discipline is accepted. (JB)

Examines perspectives and strategies of formally established degree programs in public administration and concludes that the future of education for the public service is presently in doubt. Presents an historical overview of public administration and discusses myth, theory, and practice in public administration education. (Author/DB)

Assesses the state of entry, performance, and credentialing in public service occupations. Discusses the current status of public administration and public affairs; special problems in the field of public administration; standards; recent federal activity; and future directions in public administration. (Author/DB)

A public sector which provides services on a client-sensitive basis should result in public support and involvement in service aspects of government. Discusses the role of public service trainers and educators, public-service salary scales, group-interaction skills as a means of facilitating service, and developing a client-service orientation.…

Maintains that the quality of the American political system depends in large part on the extent to which public administration and public administrators preserve a balance between democratic values and technological advancement. (Author/DB)