A total of 200 patients were interviewed at 2 out-patient settings to quantify the patients' perspectives on their illness by measuring their requests for help. Results showed specific requests were made by most patients that focused either on the problem and/or the treatment. (GLR)

How well internal medical residents understood the four modes of the interpersonal process recall system was investigated after the students had received training in this system. Students were tested before and after the course, that involved extensive use of videotapes of interviews. (Author/MLW)

A study investigated possible differences in standardized patient examination scores for three groups of undergraduate (n=176) and graduate (n=221) medical students assessed at different sites over two years. Results show no systematic change in scores over testing dates, suggesting no problems with breach of test security. (MSE)

The humanistic qualities of 70 University of Michigan first-year internal medicine residents were rated in 1987-88 and 1988-89 by patients, attending physicians, supervisors, and nurses. Results indicate that all four groups had different view of the humanistic attributes of residents in patient interactions. (Author/MSE)

The purpose of this study was to assess the effect of organizational changes in the general medicine clinic on residents' and patients' satisfaction, including their perceptions of the quality of care. Questionnaires to assess satisfaction were administered to the residents (N=80) and patients (N=577) using a pre- and posttesting design. (MLW)

A multistation clinical examination using standardized patients was used over 4 years to assess the interpersonal skills of 346 fourth year medical students, 51 internal medicine residents, and 71 foreign medical graduates seeking admission to graduate study. Results indicate that a reliable assessment of interpersonal skills can be achieved this…