The purpose of study was to examine how frontline employees make sense of a planned organizational change. The voices of frontline employees, the group of employees responsible for making the product or delivering the service, have frequently been ignored or neglected during planned change efforts. In this study, attention was focused on the…

Purpose: The purpose of this study is to investigate the barriers that prevent workers in the software industry from experiencing flow in their work. Design/methodology/approach: This study was conducted by using a qualitative critical incident technique-inspired questionnaire. Findings: The findings suggest that workers in the software industry…

The purpose of the study was to identify how the updated refresher course influences the civil servants' readiness to promote or restore the reputation of Ukraine in the setting of crisis communication. The study used qualitative methods and tools for baseline analysis of the currently delivered refresher courses for civil servants and…

Background: Communicating with people with severe/profound intellectual disabilities is essential for person-centred, rights-based support. Despite a proliferation of research around COVID-19, there is a dearth of evidence exploring its impact on communication with people with severe/profound intellectual disabilities. This study aimed to explore…

Expert performance in a domain is often defined as maximal adaptation to stable task constraints. This definition is useful when analysing the vertical transition when novices become experts. However, many workplaces undergo considerable changes and, thus, task constraints change as well. In this paper a complementary conceptualisation of…

The purpose of this qualitative study was to explore how millennial student affairs professionals experience a multigenerational workplace in four-year, public institutions in the same state. Using Kahn's (1990) theory of engagement and a narrative research design, this study organizes data from millennial student affairs professionals to…

This doctoral study collected and analyzed the narratives of four adult professionals who work to reduce truancy in school-age children grades K-12. Truancy is a complex issue that has far-reaching consequences for all stakeholders from the single student up through the collective society at large. While truancy studies can be found in the…

This multiple site case study explored staffing in student affairs divisions and the experiences of practitioners. This research study used Creamer and Winston's (2002) Integrated Model of Staffing Practices to structure the case study and analyze the data. A systematic approach to staffing is necessary to provide student affairs staff the…

Staff members in live-in positions often find themselves faced with a difficult choice: Leave their roles in search of a job that offers a better work/life balance or stay and hope their department is invested in making the changes necessary to support their staff. Live-in staff are in a unique position because the challenges they face in…

The purpose of this qualitative descriptive study was to explore how federal government employees of Hawaii described psychological safety and their supervisors' influence on psychological safety in the workplace. Transformational leadership theory and the psychosocial safety climate (PSC) theory served as the theoretical foundation for this study…

High employee turnover in higher education has been an issue for decades, and successfully integrating newly hired staff (NHS) into their new job and the organization can be challenging for human resources and leadership. New employee orientation and onboarding programs can assist NHS. The author of this paper conducted a Utilization-Focused…

Leaders come from all areas of an academic library; however, certain factors contribute to leadership development. A 24-question survey was conducted with 459 respondents reporting personal characteristics, perceived level of job engagement, and quality of their library's vision statement. The results reveal that self-identified leaders tend to be…

The practice of duty rounds (also called community rounds or simply duty) is overdue for critical assessment, particularly because of its reliance on surveillance culture and the potential hazards of such surveillance to building authentic community. In this collaborative autoethnography, one Black residential life professional's experience with…

Purpose: The main purpose of this study was to validate the Dimensions of Learning Organization Questionnaire (DLOQ) in a Vietnamese context. Using the DLOQ as a research tool, this study also investigated the impact of demographic features on participants' perceptions of learning organizations (LOs). Design/methodology/approach: Data were…

Positive Behavioral Interventions and Supports (PBIS) is recognized as a preventive tiered framework that positively supports and addresses student behavior. Currently, there are over 30,000 schools across America implementing PBIS. This phenomenological investigation examines the perceptions of key secondary school personnel on school climate in…