Psychological theories about human motivation and accommodation to environment can be used to achieve a better understanding of the human factors that function in the work environment. Maslow's theory of human motivational behavior provided a theoretical framework for an empirically-derived method to predict job satisfaction and explore the…

This report describes a survey conducted at Johnson County Community College (JCCC) (Kansas) to measure staff perceptions, attitudes, and satisfaction with a variety of aspects of the Success Center/Student Services model, upon which the college's two-year old Success Center is based. Surveys were distributed in December 2001 to 107 Student Center…

The use of National Vocational Qualifications (NVQs) within work organizations in the United Kingdom was examined in a study of 15 large employers. Human resources development managers and NVQ candidates within each firm were interviewed/surveyed as were the individuals responsible for NVQ implementation at six firms. Only a few employers had…

The 1999 Cuesta College Faculty and Staff Survey examined ten functional areas: (1) safety/security/campus environment; (2) technology and equipment; (3) organizational structure; (4) college policies; (5) faculty/staff evaluations; (6) planning/decision-making; (7) communications/publications; (8) library/learning resources; (9) support services;…

The Southwest Institute for Developmental Disabilities conducted surveys of families of people being served at two state schools and of employees of those schools about expected school closures. All 871 families, guardians, or primary correspondents with families members at the Fort Worth (FW) or Travis (T) State Schools as of March 31, 1992 were…

In September 1993, California's College of the Canyons surveyed a total of 415 faculty and staff regarding their satisfaction with their employment at the college and their perceptions of opportunities for development. Responses were received from 41% (n=170) of the employees, including 56 full-time and 58 part-time faculty and 41 full-time and 13…

California Assembly Bill (AB) 1725 was passed to improve the operation of the state's community colleges with respect to finance, governance, affirmative action, employment policies, instructional technique, and accountability, providing a $5 million fund for staff development. To assess the effects of AB 1725 on the quantity and quality of…

In February 1994, a study was conducted by Macomb Community College (MCC), in Michigan, to determine the extent to which the training received by MCC graduates met the needs of area employers. In conjunction with a follow-up study of MCC completers from 1992-93, respondents were requested to complete release of information forms for their…

A study was conducted to (1) identify obstacles to self-directed learning, (2) develop strategies to overcome them, and (3) identify the self-directed learning readiness level of two groups of employees for possible clues in improving self-directed learning in the Phoenix Air Guard. The study used two group processes (the Delphi technique with a…

A study was conducted to identify broad areas of concern related to the mission of Shelby State Community College (SSCC) in Memphis, Tennessee, and to compare the extent to which specific institutional goals were being carried out and ought to be carried out according to particular college constituencies. A 50-item institutional goal survey was…

Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…

As part of a review of its Information Center, Facilities Rental and Reservation Center, and Computerized Area List and Labels System (CALLS), William Rainey Harper College (WRHC), in Illinois, conducted a survey of staff and students to determine their perceptions of the quality of these services. Surveys were distributed to a sample of 300…

This study was designed to develop instruments to measure employee burnout. The Matthews Burnout Scale for Employees is a 50-item self-report measure. The Matthews Burnout Scale for Supervisors is a 50-item scale for use in evaluating employee burnout. Content-based items were tested for construct validity with a group of employees, and their…

Indiana State Library staff were surveyed before automation planning and staff development committees were created to determine their reactions to automation and their expectations of online catalog and circulation system. Second survey a year later revealed more staff involvement and more positive attitudes than first study. Both questionnaires…

Describes the design, implementation, and practice of a personnel evaluation method (performance appraisal) at the Cambridgeshire Libraries. Findings reported include staff attitudes and perceptions of the method, and the overall effectiveness of the evaluation scheme. Various theoretical models of appraisal and practical applications in…