ERIC Number: EJ1448212
Record Type: Journal
Publication Date: 2024-Oct
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0951-0893
EISSN: EISSN-1477-4526
Available Date: N/A
Rethinking AI: Bias in Speech-Recognition Chatbots for ELT
Jaeho Jeon; Seongyong Lee; Serafín M. Coronel-Molina
ELT Journal, v78 n4 p435-445 2024
Artificial intelligence (AI) technologies, particularly chatbots with speech-recognition, are gaining attention as tools for ELT. However, this frontline development in contemporary ELT seems to stand in stark contrast to the multilingual effort, another innovative trend, as chatbots' speech recognition capabilities are primarily attuned to native English speaker pronunciation. Addressing this concern, this study adopted a Global Englishes (GE) perspective and examined students' attitudes toward English after their use of a speech-recognition chatbot. Text-mining analysis of reflection papers from 38 students and thematic analysis of interviews with seven students revealed that the chatbot hindered the incorporation of diverse English use into ELT and students expressed a conception of English not as a language in flux but rather as a subject with specific content to be mastered. The findings are discussed concerning GE, AI ethics, and computer-assisted language learning, and implications for future chatbot use in ELT are provided.
Descriptors: Artificial Intelligence, Computer Software, English (Second Language), Second Language Learning, Second Language Instruction, Language Usage, Language Variation, Ethics, Computer Assisted Instruction, Student Attitudes, Language Attitudes, Technology Uses in Education, Audio Equipment, Speech Communication, Computational Linguistics, Writing (Composition), Barriers
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
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