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ERIC Number: ED638717
Record Type: Non-Journal
Publication Date: 2023
Pages: 254
Abstractor: As Provided
ISBN: 979-8-3803-3990-2
ISSN: N/A
EISSN: N/A
Investing in Your Employees: Understanding the Impact Organizational Commitment Has on Staff Retention
Vanessa Lynne McWhirt
ProQuest LLC, Ed.D. Dissertation, University of Denver
High employee turnover in higher education has been an issue for decades, and successfully integrating newly hired staff (NHS) into their new job and the organization can be challenging for human resources and leadership. New employee orientation and onboarding programs can assist NHS. The author of this paper conducted a Utilization-Focused evaluation of the Thriving at DU program at the University of Denver (DU) to improve the program. The study examined the perceptions of how 12 student and academic affairs professionals made meaning of organizational commitment in the workplace throughout their onboarding experience. The major findings of this evaluation aligned with Meyer and Allen's (1991) Three Component Model of Commitment, and the three components are Affective Commitment, Normative Commitment, and Continuance Commitment. The evaluation findings revealed that NHS felt overwhelmed during orientation, and most attended to learn about employee benefits. NHS's organizational commitment was impacted by feeling siloed and overworked; hindrances around inclusivity, diversity, career growth, and compensation; employees' loyalty to DU through connections, supervisory leadership, and rewards. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Colorado (Denver)
Grant or Contract Numbers: N/A