The following were examined: (1) the Department of Transportation's (DOT) efforts to evaluate the Job Access and Reverse Commute (Job Access) program; (2) transportation and related services provided by Job Access; (3) whether the program fosters collaboration between grantees and others in the design, financing, and delivery of those services; and (4) whether Job Access services would be financially sustainable after the end of Job Access funding. Job Access has met its goal of encouraging collaboration among transportation, human services, and other community-based agencies in Job Access design, implementation, and financing. But most of the program's services are not financially sustainable. For instance, only 12 percent of Job Access grantees said they would continue services after program funding ends, while 41 percent said they would terminate or decrease services severely, and 47 percent were undecided. DOT has not evaluated the program and has not reported to Congress as required. (Appendices include: objectives, scope and methodology of study; services of selected job access grantees; and the survey instrument. Seventeen tables are included.) (AJ)