A research study identified the work force education and training requirements for communication and information technologies that form the key elements of a human resources development plan at the U.S. Army Aviation Center (USAAVNC), Fort Rucker, Alabama, for the 1990s. Qualitative data were collected from key personnel interviews, discussions by a group of experts, and survey questions. Quantitative data were collected from a survey sample of 198 workers in the Directorate of Training and Doctrine, USAAVNC. Analysis of results using developmental scientific methodology produced four categories concerning communication and information technologies: (1) mission, policies, and plans; (2) applications; (3) worker critical skills; and (4) work force education and training requirements. Results indicated that the mission of USAAVNC must be more clearly understood. Policies must be created for systematic and planned implementation of state-of-the-art communication and information technologies and for development of organization and human resources. A crucial application was an integrated work station. Workers needed cognitive and basic computer skills. Work force education and training requirements were grouped into strategy, scope, standards, and primary critical tasks. Appendixes contain the following: outlines of the U.S. Army Training and Doctrine Command and the USAAVNC mission and organization; instruments; and key elements of the USAAVNC human development resources plan. (Contains 144 references.) (YLB)