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Lorenzen, Michael – 1993
A survey was conducted of 104 Ohio academic libraries to determine how these libraries define security problems, what type of security problems existed in the libraries and what the extent of these problems was. The survey of 11 questions revealed the following: few Ohio academic libraries have a written security policy; a significant number…
Descriptors: Academic Libraries, Alarm Systems, Crime, Higher Education

Hammond, Carol, Ed. – 1991
The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…
Descriptors: Academic Libraries, Course Integrated Library Instruction, Databases, Government Publications