Hajj guides in the second holy city in Islam deal with some million visitors and pilgrims to the holy Prophet's mosque. Although they are well trained in terms of hospitality and guidance, they seem to lack the basic communication skills in English. As most of the visitors and pilgrims resort to English as an international language, the need…

This paper describes a minority leadership program, developed at Portland State University, Oregon, that is designed to increase the retention rate of minority and other underrepresented college students by helping them to adjust to the social and academic climate of the university. The program utilizes minority students who have successfully…

This guide is intended to be a practical primer to help education leaders meet the daily challenges of school leadership. It shows how to include leadership in an integrated system of educational accountability, teaching, and curriculum for student achievement; how to do away with ineffective, obsolete, and unnecessary practices; and how to…