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A Century of Retail Work Training: Changes in Employers' Instructional Video Modelling of Cashier Work in Service Encounters
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Arkenback, Charlotte; Lundin, Mona – Journal of Workplace Learning, 2023
Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…
Descriptors: Retailing, Salesmanship, Job Skills, Workplace Learning
Bilateral Benefits: Student Experiences of Work-Based Learning during Work Placement
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O'Donovan, Dermot – Industry and Higher Education, 2018
This article explores the varied learning experiences among third-year students undertaking a structured work placement module in the furniture and wood manufacturing industries. Using situated learning theory, the article considers the outcomes of in-depth interviews with 10 students and offers an insight into the multifaceted interactions…
Descriptors: Undergraduate Students, Student Experience, Work Experience Programs, Job Placement
Adult Education and Literacy: Coordinator Handbook. Program Year 2019-2020
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Division of Community Colleges and Workforce Preparation, Iowa Department of Education, 2018
Adult education and literacy has never been more valued in Iowa than it is now. Adult Education and Literacy (AEL) empowers individuals to become self-sufficient by providing the basic skills and knowledge necessary to complete a secondary education credential and helps them meet their education and career goals. Nationally, AEL programs serve 1.5…
Descriptors: Adult Education, Adult Literacy, Secondary Education, Adult Basic Education
Adult Education and Literacy: Coordinator Handbook. Program Year 2018
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Division of Community Colleges and Workforce Preparation, Iowa Department of Education, 2017
Adult Education and Literacy (AEL) empowers individuals to become self-sufficient by providing the basic skills and knowledge necessary to complete a secondary education credential and helps them meet their education and career goals. Nationally, AEL programs serve 1.5 million adults who are no longer in school and who lack basic literacy and math…
Descriptors: Adult Education, Adult Literacy, Secondary Education, Adult Basic Education
Work-Based Learning Opportunities for High School Students
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Alfeld, Corinne; Charner, Ivan; Johnson, Lisa; Watts, Eric – National Research Center for Career and Technical Education, 2013
This report describes the Year 5 work of the National Research Center for Career and Technical Education's (NRCCTE) Technical Assistance (TA) Academy. In 2011-2012, the TA plan carried out by FHI 360 on behalf of the NRCCTE focused on developing a conceptual base for work-based learning (WBL), a strategy that helps students apply academic and…
Descriptors: Experiential Learning, Workplace Learning, High School Students, Job Skills
Meeting Expectations: Measuring the Impacts of Workplace Essential Skills Training. Final Report, Measures of Success Project
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Palameta, Boris; Gyarmati, David; Leckie, Norm; Kankesan, Tharsni; Dowie, Michael – Centre for Literacy, 2013
"The Measures of Success" (MoS) project set out to develop, implement, and present the results of an evaluation model that could assess longer-term outcomes of workplace education programs for increasing literacy and Essential Skills. The model was tested at 18 work sites in Manitoba and Nova Scotia and included training programs that…
Descriptors: Foreign Countries, Workplace Learning, Job Skills, Skill Development