Higher education institutions must take into account the changing nature of the world of work. They must understand the capacities and competencies demanded by graduates of universities because in an unpredictable world, careers will undergo permanent changes and must respond to the changing needs of the labour market. In this article, we present…

This set of performance objectives and assessment checklists is intended for use with regular office occupations classroom activities. Steps are discussed for implementing these competency-based materials, and a grading system is recommended for assessment. Each of the 20 validated skills, 8 recommended skills, and 1 optional skill are presented…

A study was conducted to discover what reading skills were required by employers for entry-level bookkeepers, what reading skills were rated as being important in the bookkeeping curriculum, and what the relationship was between the existing bookkeeping curriculum and employment requirements. A job reading task analysis (JRTA) was prepared and…

A study examined the knowledge, skills, and attitudes essential for information systems workers. The listing of competencies was developed after an extensive literature review, interviews with educational professionals and persons employed in information occupations, and input from a Developing a Curriculum (DACUM) committee of 16 information…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test transcription competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate competency…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test decision-making competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test human relations competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate the…

This shorthand program was developed to teach intermediate shorthand in an individualized manner on the postsecondary level. Based on Gregg Shorthand, Series 90, it is designed to be used as the second course in the student's shorthand program. This folder contains unit examinations and alternate examinations for the 11 units of the program, along…

Nineteen units on filing, office machines, and general office clerical occupations are presented in this teacher's guide. The unit topics include indexing, alphabetizing, and filing (e.g., business names); labeling and positioning file folders and guides; establishing a correspondence filing system; utilizing charge-out and follow-up file systems;…

The purpose of this skills assessment instrument is to determine if a student has the basic mathematics, reading, writing, and listening skills needed in training for office occupations. The instrument contains 29 items which test mathematical computation skills; reading comprehension; understanding of percentages and fractions; ability to read…

This document contains employment-readiness tests for five office occupations: general office clerk, clerk typist, stenographer, accounting clerk, and word processing operator. Each test has two sections: an objective section to measure the student's attitudes and knowledge and a performance section to measure the appropriate skills. The objective…

This document establishes a set of performance expectations based on current practices in administrative support occupations. It is designed to assist individuals, training providers, employers, management personnel, and professional organizations in matching knowledge, abilities, and interests to knowledge and skills required for success in…

The Insuring Information Technology Competence project explored ways to improve skills and retrain individuals to exploit information technology (IT) for more effective delivery of financial services. Seven organizations working in the financial services sector in Britain participated. The project was dependent on the organizations' ability to…

These instructional materials are intended as a guide for the instructor of a block course in introductory vocational data processing. A textbook and supplementary materials of the instructor's choice would probably be used in conjunction with these materials. Topics covered in the 11 units are background and uses of data processing, input/output…

Sixteen units on office occupations are presented in this teacher's guide. The unit topics include the following: related information (e.g., preparing for job interview); accounting and computing (e.g., preparing a payroll and a balance sheet); information communications (e.g., handling appointments, composing correspondence); and stenographic,…