Education-job match is known to affect employee job satisfaction, as well as their intention to leave the role. Job satisfaction is a critical part of an employee's motivation to remain loyal to and employed within a company. However, ICT sector faces significant skill gaps, driven by college education lagging behind ICT employers' expectations of…

Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…

The study is focused on the analysis of business English bachelor's study programs provided by Czech universities, and the self-perceived strengths and weaknesses of the program graduates in practice and their employer's requirements and evaluations. A qualitative-quantitative analysis of the data was done using three research methods: content…

As research data complexity and quantity grows and funding agency requirements for data management are articulated, there is a growing need for data management services (DMS). Within these services, one important role emerging is that of data management consultant (DMC). Roles were analyzed that these professionals play through case study analysis…

Purpose: This paper seeks to examine the basic employability skills needed for job performance, the reception of these skills in college, and the need for additional training in these skills after graduation. Design/methodology/approach: The research was based on a triangular design approach, in which the attitudes of three distinct groups--recent…

This study, which investigated industry-wide needs for training development in the powdered metals industry, identified the following knowledge areas as those most needed by workers: (1) basic reading and communication skills; (2) basic and algebra mathematical skills; (3) blueprint reading; (4) statistical process control; (5) standard and…

In February 1994, a study was conducted by Macomb Community College (MCC), in Michigan, to determine the extent to which the training received by MCC graduates met the needs of area employers. In conjunction with a follow-up study of MCC completers from 1992-93, respondents were requested to complete release of information forms for their…

Each year, Macomb Community College (MCC), in Michigan, conducts a study to determine the extent to which the training received by the previous year's graduates met the needs of area employers. Surveys were mailed to 305 employers for whom release of information forms were completed by the graduates in a November 1994 survey. Completed forms were…

A survey elicited workers' opinions in five areas: (1) essential skills, attitudes, and behaviors needed on the job by entry-level workers; (2) the purposes, content, and delivery of training needed and desired by workers; (3) productivity; (4) workplace environment; and (5) employee benefits. Information was gathered through written surveys of…

In 1990, a survey was conducted to evaluate the occupational success of Piedmont Virginia Community College's (PVCC's) 1987-88 graduates. On a graduate follow-up survey, 62 graduates (48.1%) consented to having their employers surveyed. Of the 62 employers contacted, 56 completed and returned valid surveys, asking for an evaluation of the PVCC…

A study examined the attitudes of individuals who had held positions in hotels or restaurants in which they received tips. Telephone interviews were conducted with 751 adults across the United States who were currently/formerly employed in a position in which gratuities constitute a significant portion of their compensation. The interview…

The suggestions of business executives concerning the content of a general education program that would assist students in achieving success in business were obtained through a 1982 survey. Questionnaire responses were obtained from 113 respondents in companies ranging in size from 1,000 or more employees to those with 50,000-plus employees. Five…

The questionnaire and interview materials which form the document were used in a followup study of 1,500 students who attended a 2-year occupational high school; the materials attempt to relate predictor measures to success during training and subsequent job success. The document includes two brief student questionnaires (one for those still in…

Despite the prominence of work-based training in British national policy debate, published statistics fail to give solid data on training volume or quality. The Labor Force Survey, commonly used to give a picture of increasing training, shows proportions of training over any 4-week period rose from 10.8 percent in 1985 to 15.2 percent in 1994.…

Graduates of the Legal Assisting Technology program at the University of Toledo were surveyed in 1981, as part of the requirement of the American Bar Association Approval Process. Questionnaires, which are appended, were sent to graduates and employers. In addition to curriculum, information was gathered with respect to the job placement,…