The purpose of this quantitative correlational predictive study was used to determine if, and to what extent, a significant predictive relationship exists collectively or individually between the servant leaders' characteristics (agapao love, altruism, empowering, humility, serving, trust, vision) and employee engagement. It was not known if, and…

There is a need to expose the learners in the hospitality industry to real workplace requirement in terms of communication skills. In view of its importance, human resource managers, researchers and educators in the field of hospitality management or the hotel practitioners have to pay more serious attention to it. Thus, it is pertinent that both…

This document reports on the content model of the Occupational Information Network (O*NET), which is intended to replace the "Dictionary of Occupational Titles." The following chapters are included: "Introduction" (Michael D. Mumford and Norman G. Peterson); "Content Model" (Michael D. Mumford and Norman G. Peterson);…