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Download full textHackett, Alexis; Renschler, Lauren; Kramer, Alaina – Health Educator, 2014
The purpose of this project was to determine if a brief workplace conflict resolution workshop improved employee conflict resolution knowledge and to examine which conflict handling strategies (Yielding, Compromising, Forcing, Problem-Solving, Avoiding) were most used by employees when dealing with workplace conflict. A pre-test/post-test control…
Descriptors: Health Education, Conflict Resolution, Workshops, Employees
