Storytelling plays a central role in human communication and in conflict. This activity can be used to teach students the importance of telling stories to better understand conflict or simply to practice storytelling. By engaging in mediations, students simulate the process of resolving conflict, practice storytelling, and improve their active…

Performance conversations are a critical and necessary part of performance management. Feedback is most effective when it is constructive and when it involves a dialogue rather than a monologue, but people often struggle with this skill. This activity includes an experiential exercise that applies a five-part process for performance feedback,…

This case describes the dilemma of recently hired assistant principal, Fred Bates, who finds himself in a school with a negative and unsupportive school climate. There are significant trust issues between the teachers and principal. Bates struggles to navigate various obstacles and works to establish positive relationships with both his principal…

Conflict occurs naturally in all marketing related activities. When such conflict is handled well through proper negotiation, it helps solve problems and build stronger, deeper relationships between the negotiating parties. Nevertheless, many students feel uneasy about negotiating, yet they know it is a crucial skill that needs to be developed.…

Just what is meant by a "Best Practice"? A best practice is a procedure, a process, or a system, adopted by best performing districts, which has a noticeable long-term positive impact on the strategic objectives of the Procurement organization. The concept of "best practices" is a fluid one. As technology, regulations and…

The Widget design task is an in-class, experiential exercise that affords students the opportunity to develop interpersonal skills in group negotiation. Students engage in new product design in committees of two dyads where one dyad represents Consumer Research and the other represents Strategic Management. Task information creates different…

This document provides answers to frequently asked questions on the McKinney-Vento Homeless Assistance Act and the education rights of children and youth in homeless situations, based on the amendments made by the Every Student Succeeds Act of 2015, which took effect on October 1, 2016. The answers are general responses based on federal statutes,…

This article details a multi-modal active learning experience to help students understand elements of social categorization. Each student in a group dynamics course observed two groups in conflict and identified examples of in-group bias, double-standard thinking, out-group homogeneity bias, law of small numbers, group attribution error, ultimate…

Peer relations during middle childhood and adolescence are an important part of children's social and emotional development. Children and adolescents pick up essential social and communication skills from their peers as they move into late adolescence and early adulthood. Peer conflict is not necessarily a bad thing; disagreement and conflict are…

Problems of new faculty acculturation at liberal arts colleges were studied by the Great Lakes Colleges Association (GLCA) with the help of a 40-month grant from the Fund for the Improvement of Postsecondary Education (FIPSE). Discussions with faculty members had revealed that many new faculty members were not comfortable at their institutions,…

Presents two interviews with soldiers assigned to United Nations peacekeeping efforts. Outlines nine steps in any UN peacekeeping operation. Includes 13 quotes gathered from soldiers and UN officials involved in peacekeeping in Europe, Africa, and the Middle East. (CFR)

This practicum was designed because out of school suspensions as a disciplinary procedure were not effective in changing students' behaviors. The students felt angry and rejected by the teachers, and they did not feel part of the school culture. The practicum offered a peace curriculum designed to be used in content academic areas, small groups,…