Lifelong learning is a major challenge for today's professionals. This home-study learning program offers a cost-effective means that allows learners to pace themselves in learning a body of knowledge in relation to their individual needs. A self-assessment questionnaire allows readers to assess their strengths and weaknesses in relation to the…

Communication skills awareness and training are essential for any human relations endeavor. Operating on the premise that everyone can learn effective communication skills, the goal of this book is to provide a foundation for persons to develop the human relations skills they need to build effective helping relationships. Effective communication…