This manual is designed to provide information to interlibrary loan (ILL) practitioners about the philosophy behind interlibrary loan, as well as a functional knowledge of its routines. The first part of the manual presents general and background material about interlibrary loans. Included in this section are a glossary of library terms, the…

This document contains the final report and selected materials and products from Project Learner Goals, a project undertaken to assist the Pennsylvania Bureau of Adult Basic and Literacy Education (ABLE) in describing the form and content of project learner activities (activities serving short-term learner goals) within an ABLE-funded program and,…

The Southwestern Pennsylvania Area Labor-Management Committee (SPALMC), which serves approximately 180 adult students annually, was experiencing inconsistencies in performance among its adult education staff. The problems included teachers arriving late 50% of the time and individualizing instruction only 70% of the time. To remedy these problems,…

Because an English-as-a-second-language (ESL) teacher in Pennsylvania observed from the intake questionnaires completed by her students that many ESL students lack short- and long-term goal-setting skills, she undertook an action research project to help ESL students develop the short- and long-term goal-setting skills needed for educational,…