Purpose: The study analyzed how the service-learning (SL) methodology can become a university social responsibility (USR) strategy that generates shared value for the university and its stakeholders. Design/methodology/approach: This qualitative and exploratory-descriptive research had a nonexperimental field and cross-sectional design that used…

In this work, we study the feeling of membership in undergraduate students who interact with their higher education institution through a virtual environment. We explore the "Centro de Investigaciones en Diseño Industrial" (CIDI) case, in which a virtual environment was built using the Roblox platform to enhance the online experience…

Although xMOOCs have shown benefits due to their accessibility to expert knowledge, the quality of their pedagogical proposal remains contested. It has not yet been proven that online education's learner-learner interaction practices in xMOOCs generate an improvement in the quality of learning and academic achievement. Peer feedback is a practice…

The dynamics of change in the work environment are becoming more dizzying, given that adopting new technologies generates new knowledge and jobs. This research analyzed a case study of a Mexican university implementing alternative credentials. The method was instrumental case study research, with exploratory and descriptive categories, applying…

The COVID-19 pandemic caused unprecedented disruption to education around the world. There is much to learn from this period, to better understand what happened, to provide support to those affected, and to inform future responses to disruption. This research aimed to contribute to this field by recording teachers' experiences of teaching in the…

Due to the increasingly multicultural nature of e-learning environments, it is critical that instructors and instructional designers be aware of the importance of cultural factors in education and that they deliver culturally adaptive instruction. The main challenge of this paper is identifying the critical success factors for multicultural online…

This article explores the quality of the online learning experience based on the Sloan-C framework and the Online Learning Consortium's (OLC) quality scorecard. The OLC index has been implemented to evaluate quality in online programs from different perspectives. Despite this, the opinions of learners are ignored, and it is built using feedback…

Mexico is a multiethnic country with large groups of indigenous populations that experience disadvantages in education due to a quadruple burden of poverty, indigeneity, rurality, and gender. This policy brief proposes alternative practices for improving the educational opportunities for indigenous Maya girls living in the Yucatán peninsula in…

In this paper is reported the attitudes and perception of students in a systems Engineering e-learning course and a teacher with more than six years of experience teaching online courses. The paper reports the teacher and students' perceptions about the e-learning courses experience. Personalized interviews with some of the students were carried…