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Semchuchot, Narudol; Soontornnaruerangsee, Wannana; Bodhisuwan, Winai – LEARN Journal: Language Education and Acquisition Research Network, 2021
Besides English proficiency, intercultural communicative competence is a desirable qualification for flight attendants. An under-researched cultural group of Muslim passengers was the focus of this mixed-method study which investigated Thai flight attendants' intercultural sensitivity and related biographical details. Topics in intercultural…
Descriptors: Foreign Countries, Air Transportation, Professional Personnel, Cultural Awareness
Sirikanjanawong, Narasak; Wasanasomsithi, Punchalee – LEARN Journal: Language Education and Acquisition Research Network, 2018
The International Civil Aviation Organization (ICAO) has established English Language Proficiency Requirements (LPRs) for all flight crews operating on international routes, all air traffic controllers who communicate with foreign pilots, and air professionals. The ICAO requires those who operate on international routes to be qualified at least in…
Descriptors: Foreign Countries, Air Transportation, Professional Personnel, English (Second Language)
Park, Moonyoung – Language Assessment Quarterly, 2020
It has been over a decade since the International Civil Aviation Organization proposed Language Proficiency Requirements to improve aviation English proficiency and air safety through adequate aviation English tests. Yet, many of the aviation English assessment procedures appear to not meet international professional standards for language tests.…
Descriptors: Task Analysis, Traffic Safety, Air Transportation, Needs Assessment
Hamilton, Lucas; Harrington, Michael; Lawrence, Cameron; Perrot, Remy; Studer, Severin – Information Systems Education Journal, 2017
This case examines the technological, ethical and legal issues surrounding the use of drones in business. Mary McKay, a recent Management Information Systems (MIS) graduate sets up a professional photography and videography business. She gains a leg up on the competition with drone-mounted cameras and live video streaming through the free…
Descriptors: Privacy, Legal Problems, Ethics, Technology Planning