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A Needs Assessment: A Study of Perceived Need for Student Services by Distance Learners
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Raphael, Amy – Online Journal of Distance Learning Administration, 2006
Education, in its traditional format, has rapidly changed as a result of technological advances. The present study examined what online degree seekers, at the undergraduate and graduate levels, express as their perceived needs for student support services and to what extent participants perceive these needs to be met. This study, the first…
Descriptors: Needs Assessment, Distance Education, Online Courses, Academic Support Services