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Casebier, Katherine D. – Public Services Quarterly, 2006
The University of Texas at Arlington's Library began using an online chat reference in 2002. The service, called Collaborative Digital Reference Service, later became "Ask a Librarian." Slightly over one year later, the library joined the University of Texas System's "Ask a Librarian" service. Both services are powered by…
Descriptors: Reference Services, Electronic Libraries, Computer Mediated Communication, Program Evaluation
Pickard, Patricia W. – 1991
This paper discusses the results of a project designed to gather data that the Library Media Coordinators of DeKalb County (Georgia) Schools can use to evaluate several aspects of online searching in the county's secondary schools. The project, involving responses from library media specialists (LMSs) from 24 DeKalb secondary schools (5 junior…
Descriptors: Budgeting, High Schools, Junior High Schools, Librarian Attitudes
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Herring, James E. – School Library Media Research, 2006
This study examines the views of students and teachers in a United Kingdom high school on the students' use of information literacy skills. The students were provided with a scaffold in the form of the PLUS information literacy model. The study demonstrates that there exists a range of understanding amongst students about the value of information…
Descriptors: Foreign Countries, Information Literacy, Assignments, Student Attitudes