Chatbots have experienced significant growth over the past decade, with a proliferation of new applications across various domains. Previous studies also demonstrate the trend of new technologies, especially artificial intelligence, being adopted in libraries. The purpose of this study is to determine the current research priorities and findings…

Introduction: This paper reports the findings of a study of risk management in public libraries. The focus of the research was to determine whether the libraries had a risk management and disaster plan for major disasters. Method: A qualitative study was done to investigate risk management and disaster recovery in public libraries in South…

Web 2.0 technology has drawn much attention recently as a fascinating tool for Information Literacy Instruction (ILI), especially in academic libraries. This research was aimed to investigate the implementation of Web 2.0 technology for ILI in Thai university libraries, in terms of information literacy skills being taught, types of Web 2.0…

We examined the issues related to delivering service excellence through the lens of 39 graduating school librarians in written assignments for the final course of their certification program, as they focus on what is needed to apply standards to become an effective school library media specialist in the 21st century. Of the 16 issues identified,…

This study examines library media teachers' perception of information literacy, their current levels of information literacy competencies, and the factors affecting information literacy implementation in secondary schools. 36 library media teachers from Selangor, Negeri Sembilan and Kuala Lumpur participated in this self-report questionnaire-based…

Examines attitudes and cooperative behavior of personnel in six multitype libraries through questionnaires and interviews to determine the degree to which monetary considerations or their perception influences interlibrary cooperation. Results indicate it is the perception rather than the reality of monetary concerns that influences decisions…

A brief questionnaire was sent to a random selection of 70 librarians in the State University of New York Librarians' Association Directory to determine the frequency of their use of humor at the reference desk and in the library instruction classroom, their perceptions of classroom humor, and their reasons for using humor in these situations.…

Describes an exploratory research project that examined how novice college students and Web-savvy librarians initially envisioned the Internet and how these representations changed over time and with experience. (AEF)

Library environments and the methods of providing services to library patrons are drastically changing with the availability of new technologies. Online public access catalogs are replacing card catalogs, CD-ROM databases have encroached upon the domain of their paper counterparts, and newspapers, encyclopedias, and dictionaries are also available…

Arguing that games which simulate real-world situations and events have proven to be effective educational tools, this paper suggests that they may also offer an added educational dimension to academic library collections. Twenty-five academic libraries were surveyed to determine librarians' perceptions of the academic value of games and…

This paper is a discussion of the importance of teaching cyberethics to K-12 students. The paper includes the results of two informal surveys: one of teachers and librarians regarding their experiences with cyberethics instruction, and one of students regarding their knowledge of cyberethics. A description of a school-wide project to emphasize…

The purpose of this paper is to show the growing use of the World Wide Web to answer questions in the public library from the perspective of a librarian at the Parsippany Public Library in Morris County, New Jersey. Discussion includes the following: information on Parsippany and Morris County; a brief history of the World Wide Web; uses of a…

Bibliographic Instruction librarians need a more balanced view of technology to present electronic resources in an appropriate context. To help library patrons see the benefits and drawbacks of using computer-based information sources, an assessment of librarians' attitudes, users' attitudes, and librarians' values is necessary. (Author/AEF)

Presents preliminary results of a survey that explored public library roles in the use of Internet/NREN (National Research and Education Network) services. Key issues are identified, including risks and barriers to network use, access, suggested services, professional association role, and committing resources; and recommendations to facilitate…

Individuals from minority racial and ethnic backgrounds can have subtly variant communication styles that members of the dominant culture fail to recognize and often misunderstand. In an increasingly diverse world, librarians must become aware of these differences for more effective communication. (13 references) (EA)