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ERIC Number: ED624048
Record Type: Non-Journal
Publication Date: 2022
Pages: 13
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: N/A
Exploring Cultural Diversity and Collaborative Team Communication through a Dynamical Systems Lens
Samadi, Mohammad Amin; Cavazos, Jacqueline G.; Lin, Yiwen; Nixon, Nia
International Educational Data Mining Society, Paper presented at the International Conference on Educational Data Mining (EDM) (15th, Durham, United Kingdom, Jul 24-27, 2022)
Collaborative problem solving (CPS) is a 21st-century skill essential for learning gains, workplace success, and tackling increasingly complicated global problems. Group diversity plays a vital role during collaborative activities, especially in a digital space. Although CPS involves dynamic communication behaviors, few studies have considered the impact of cultural diversity on the complex and reoccurring discourse involved in CPS tasks. In this study, we explore team conversations during a CPS task to understand the role of cultural diversity on team communication patterns. First, we characterized team dialogues with an existing CPS framework; then used recurrence quantification analysis (RQA) to quantify group communication and capture recurrent patterns. Finally, we compared the patterns across groups with varying degrees of cultural diversity. Our results suggest that groups with higher levels of cultural diversity, compared to more homogeneous groups, had a higher number of group messages, spent more time in group discussions, and demonstrated greater convergence and complexity in communication patterns. These intricate and complicated communication patterns support the notion that cultural diversity can produce both positive and negative outcomes and may explain the perception of cultural diversity in teams as a "double-edged sword". [For the full proceedings, see ED623995.]
International Educational Data Mining Society. e-mail: admin@educationaldatamining.org; Web site: https://educationaldatamining.org/conferences/
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
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Author Affiliations: N/A