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Anderson, Marcia A.; Wiggs, Linda – 1999
A research study was conducted to identify the future educational needs of office professionals, including the educational levels, resources, and core business courses that will be required for them to qualify for and maintain their positions. A survey, developed with the help of a focus group and pilot tested for reliability, was mailed to 1,000…
Descriptors: Degrees (Academic), Education Work Relationship, Educational Needs, Employment Qualifications
Hiatt, Diana Buell – 1989
This document addresses curriculum requirements for the following modern secretarial functions: (1) being the primary source for storage and retrieval of information; (2) transmitting the company image to clients; and (3) filtering client contact and information to administrators served. To prepare them for storage and retrieval, secretaries…
Descriptors: Business Education, Database Management Systems, Information Retrieval, Information Storage
Ettinger, Blanche – 1982
A study identified competencies needed by secretarial and supervisory/managerial personnel in word processing (WP) environments and used the data collected to develop guidelines for a WP curriculum for two-year postsecondary institutions. Data on competencies, knowledge, and behavioral traits that individuals should possess to perform jobs in WP…
Descriptors: Competence, Core Curriculum, Curriculum Development, Employee Attitudes
Ross, Novella – 1980
A study was undertaken to determine the operational reading levels and skills of beginning office employees and to compare the readability of classroom and on-the-job materials. Clerks and secretaries who had been employed for two years or less were observed and interviewed to collect the data. Statistical analysis revealed that secretaries read…
Descriptors: Bookkeeping, Clerical Occupations, Comparative Analysis, Job Performance
Ironside, Ellen M.; And Others – 1987
The partnership of IBM, located in Research Triangle Park, North Carolina, and Meredith College, a small women's college, resulted in the Secretarial Transition Training Program. Hiring constraints had created critical shortages in the secretarial skill field. Additional impetus for the development of a transition training program was provided by…
Descriptors: Adult Education, Adult Programs, Clerical Occupations, Colleges
White, Shirley A. – 1982
An analysis of secretarial employment advertisements in major metropolitan newspapers across the United States was made in order to determine required job skills. The study was designed to provide information regarding the modification of the secretarial training curriculum in order to reflect the current trends and developments in the business…
Descriptors: Clerical Occupations, Communication Skills, Curriculum Development, Education Work Relationship
Moon, Harry R. – 1983
A study examined the use of office technology and the changing role of the management supportive staff in the modern office. During the study, the researcher conducted prearranged, one-hour personal interviews with individuals responsible for supervising day-to-day activities of management supportive staff at 50 companies in 16 sites. The…
Descriptors: Data Processing, Educational Needs, Employer Attitudes, Employment Qualifications