This research is concerned with the pragmatic performance characteristics of competing information technologies (ITs) and services in the university research center, as measured by user demand and choice. Technologies and services studied include: (1) mediated search service operating at cost recovery, open to all; (2) end-user service collecting…

Digital imaging technology, which is used to take a computer picture of documents at the page level, has significant potential as a tool for preserving deteriorating library materials. Multiple reproductions can be made without loss of quality; the end product is compact; reproductions can be made in paper, microfilm, or CD-ROM; and access over…

Why does an academic research library, emphasizing bioscience topics, decide to alter access to periodical literature relevant to that subject? This paper discusses how and why a change was made, resulting in access to articles via compact disc (CD-ROM) and not current hard copy issues received on subscription. Issue use and cost are primary…