Personnel officers, like other middle-level collegiate administrators, have become so concerned with their status on campus that they have forgotten their role, which is to serve: to serve the goals of the institution, which are or should be educational goals established by the faculty and its leaders. Personnel is now a vulnerable area, but its…

In a study conducted to obtain information on the corporate exit interview, the personnel directors of 500 major American corporations were asked to indicate the purposes and goals of the interviews, their degree of formality, and their content. In addition, the respondents were asked to assess their interviewing system and describe the nature of…