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Ettinger, Blanche – 1982
A study identified competencies needed by secretarial and supervisory/managerial personnel in word processing (WP) environments and used the data collected to develop guidelines for a WP curriculum for two-year postsecondary institutions. Data on competencies, knowledge, and behavioral traits that individuals should possess to perform jobs in WP…
Descriptors: Competence, Core Curriculum, Curriculum Development, Employee Attitudes