An Entitlement Scale (ES) was developed to assess people's beliefs regarding their societal rights. The 35-item scale was administered to 174 subjects ranging in age from 19 to 83 and representing diverse occupational clusters. Four clear factors emerged reflecting distinct domains of entitlement beliefs: work life and education, individuality,…

The needs relevant to employment of university nonfaculty employees and the extent to which the university has met those needs were investigated. In addition, training and development programs designed to meet individual and institutional needs were proposed. Attention was directed to the reasons people join an organization, satisfaction with…