Academia has been dominated by European/settler ways of knowing while denying the existence and validity of Indigenous epistemologies, science, and philosophies. Post-secondary structures were not built to be inclusive spaces, they were built without Indigenous voices or considerations and often housed individuals and departments who have…

Instructional consultation in postsecondary institutions is explored by examining problem solving behaviors of instructional consultants and their faculty clients. Study goals were to: determine whether instructional consultants or the faculty clients guide the discussion during instructional consultation; describe the issues discussed by…

This paper discusses how the management of conflict in an international teaching assistant (ITA) training program can benefit all stakeholders and maintain good will between departments and the ITA program by encompassing strategies for mutual gain. It focuses on how the ITA training program at New Mexico State University has resolved many of the…

A study attempting to disclose dilemmas encountered by university professors as a means of better understanding their inner world is discussed. The nature of these dilemmas is investigated via the thinking aloud technique. Twelve subjects were asked to think aloud about dilemmas they encountered in their work, and the flow of thoughts was…

Issues in the resolution of departmental conflict by university chairs of educational administration departments are discussed in this paper. The need for finding more constructive ways to handle conflict is highlighted by a survey of 808 department chairs at 101 research and doctoral-granting universities, in which chairs identified…

Symbolic and cognitive organizational perspectives were used to analyze a case study of a complete academic bargaining cycle. The researcher, as participant-observer, had access to all bargaining sessions and to both union and administration caucuses. Although bargaining is often considered a rational process, this case illuminated the processes…

This self-inquiry study, by two untenured women faculty in leadership roles, attempted to identify and analyze internalized oppressive thinking and behavioral responses to specific institutional situations using Senge's (1990) theory of structural archetypes in organizations to uncover patterns underlying the identified responses. Data included…

The use of neutrals in higher education collective bargaining is considered, with specific reference to a pilot project in which a neutral worked for over a year with the administration and faculty union at a two-year public community college. Eighteen propositions that may promote the creative use of third parties are offered, including the…

This paper presents a realistic assessment of the pressures and problems facing college deans. Deans are in the position of having to deal with their faculty on one hand and the university administration on the other, placing them in the position of balancing interests and interpreting positions between two groups who often do not understand each…

This paper examines the role of international teaching assistant (ITA) trainers within American universities, focusing on their interaction with university administrators, faculty, and students. Through the presentation of research findings and scenarios, it argues that administrators often blame ITA trainers when a problem arises between an ITA…

This multidimensional study examined the stress experienced by academic department chairs with emphasis on the chair's "person in the middle" role between faculty colleagues and the institution's administration. The study combined factors from the Administrative Stress Index with the Faculty Stress Index to develop a single,…

Increased pressures continue on faculty in higher education as expressed by faculty workload and faculty activity analysis. Often those who collect and utilize such data do not consider the outcomes of decisions from the faculty viewpoint. Examined are how the uses of certain faculty load data and faculty activity analysis data place pressures and…

Based on the observation that speech communication faculty often contribute their expertise in the business world but seldom have the opportunity to do so where administrative policy is concerned, a study was conducted to determine how active the speech communication expert is in the development and implementation of policy on his or her campus.…

This paper presents a programmatic strategy to address unresolved student-student disagreements. The paper examines cultural norms--within training programs in academic settings--that contribute to interpersonal problems among students. It describes the following norms as related to some stated principles for negotiating diversity: (1) program…

A study was conducted to see if differences in attitudes and definitions exist between faculty and administrators toward the concept of academic freedom. The purpose was to gain a better understanding of their attitudes toward, and the perceptions of, academic freedom and compare those perceptions to the academic freedom general taxonomy. Academic…