This case-study research investigated how newly hired engineers at a large manufacturing company learned what they were expected to do during their first year on the job, as well as how they were expected to do their work and why it was done that way (the social norms of the organization). Two major findings challenge and extend the traditional…

Reports on an exploratory study of computer-mediated communication (CMC) that was conducted to provide empirical evidence of the emergence of social norms in computer conferencing. Results of a content analysis of transcripts of BITNET conferences are described, and a case study of one conference is included. (11 references) (LRW)

Using role concepts and organizational theory, this case study examined the role enactments of 26 teachers in a large urban elementary school in the Midwest. Data were gathered through interviews and through observation of teacher interaction with students, colleagues, and administrators. The study concentrated especially on the ways teachers…

Case studies of a black boy and a white boy from a kindergarten class in a desegregated school examined the effects of teacher attitudes on students' conformity to classroom behavior norms. Both boys had been referred to the school psychologist by their teacher because of their disruptive classroom behavior. Information collected on the two boys…