To assess the pervasiveness of quality circles in American corporations, as well as to ascertain perceptions of their impact in terms of various organizational outcomes, a 45-item questionnaire was mailed to personnel directors of the Fortune 500 corporations. Some time after the initial mailing, a follow-up mailing was executed to maximize the…

To illustrate decision making as negotiation, this report utilizes P. H. Gulliver's theories concerning negotiation and two case studies of decision making by cooperative labor-management Quality of Work Life (QWL) committees. Negotiation as joint decision-making is discussed and two models that are central to Gulliver's theories of processual…

This study investigated the relationships between superintendents' management behavior and the frequency of grievances initiated by secondary teachers; the dependent variable was also tested against the rule administration behavior of secondary principals and the "mix" of behaviors at both management levels. The sample employed for…

The series of three lectures examine different aspects of work as manifested in changes in workers' attitudes, responses to these changes in the European context, and significant European developments in relation to worker participation. The first lecture discusses social, technological, educational, and economic changes that have affected…

Changes in production systems have altered the interdependence between workers and management. New patterns of interdependence brought new responses, e.g., workers formed unions, and management turned to the human relations movement to secure voluntary employee cooperation. When voluntary compliance proved inadequate, collective bargaining and…