Part of a larger research program studying communication in the cockpit, this study investigated the occurrence of mitigation, that is, the use of linguistic forms that convey propositional content without giving offense, and its relationship to aviation accidents. The data were from flight-recorder accident transcripts containing observable…

A study of the problems posed by the use of natural language in various aspects of aviation is presented. The study, part of a larger investigation of the feasibility of voice input/output interfaces for communication in aviation, looks at representative real examples of accidents and near misses resulting from language confusions and omissions.…