A primary rule for implementing the collective bargaining grievance process in higher education is to settle early and at the lowest possible level. To achieve this or to prevent grievances, clear contract language, a contract administrator, and a "two-one-one" grievance structure should be adopted. (Author/JMD)

Since disadvantaged students need more than admission to succeed in college, especially in graduate and professional schools, a comprehensive developmental program is needed, with a full system of student support. Suggestions for institutional and state support, and on campus, a decision-making structure and an advisory structure are recommended.…