Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research…

Introduction: Text genres used by so-called information organizers in the processes of information organization in information systems were explored in this research. Method: The research employed text genre socio-functional analysis. Five genre groups in information organization were distinguished. Every genre group used in information…

This paper aims to present the role, values, and legal policy issues facing public Library resources in supporting students to achieve academic success. Research indicates that majority of people that own or work in the Library tend to ignore some of the vital roles, values and legal policy issues paramount to libraries. Some of these issues are…

Introduction: In recent years, there has been a growing interest in ethnographic research within the field of library and Information studies. Although ethnography has been used by information researchers for studying a wide variety of phenomena, discussions concerning methodological developments and directions, as well as ethnography's wider…

Introduction: Self-guided learning has had a major impact on adult education, where information seeking and use are key aspects of learning. With their lack of experience in study contexts, the students are nevertheless assumed to develop information literacy. Method: The paper aims to create an understanding of how information literacy can be…

A complex tool, data envelopment analysis (DEA) was used to evaluate the relative efficiency of major academic research libraries that are members of the Association of Research Libraries (ARL). Results of a two-year base line study using traditional measures taken from 1995-96 ARL statistics are reported. (AEF)

Introduction: This paper investigates participatory practices in library activities for young children and their care-givers in a specific cultural context. Method: Using an ethnographic approach data were collected through participant observations of songtimes for babies and toddlers, and interviews and group interviews with staff and…

Random samples of works were drawn from the catalogs of the Bobst Library, New York University, and the Burke Library, Union Theological Seminary, New York to examine derivative bibliographic relationships. Two sites were chosen to allow a test of the differences in collection development patterns between a university research library and a…

Database usage from a random sample of academic and public libraries in the United States and Canada reveals patterns of use in selected types of libraries. Nine tables present usage statistics. Factors that influence database use are briefly discussed. (AEF)

Reviews the literature on cataloging expertise and expert systems and describes a case study of cataloging staff at the National Agricultural Library. Results are reported in the areas of networking patterns of expertise, including levels of expertise; and transformation of expertise from private to public knowledge and between individuals. (24…

This research is concerned with the pragmatic performance characteristics of competing information technologies (ITs) and services in the university research center, as measured by user demand and choice. Technologies and services studied include: (1) mediated search service operating at cost recovery, open to all; (2) end-user service collecting…

Texas A&M University and the Association of Research Libraries (ARL) under the New Measures initiative are engaged in a project to evaluate service quality in research libraries using an augmented SERVQUAL instrument. In spring 2000, 13 ARL libraries in North America invited a random sample of students and faculty to take the survey through…

This report describes a survey conducted by the University of California at Santa Barbara (UCSB) in which a questionnaire was sent to 101 research libraries in order to determine what their policies and practices were with respect to the promotion of user-access to online computerized bibliographic database services. Sixty usable responses were…

Presents a model of the relation between the circulation at a large library, the collection at that library, and the size of the user population. Analysis of data at United States academic research libraries reveals a square-root law describing this relation. Explores theoretical foundations and speculates on bibliometric implications. (Author/AEF)

A survey of the collections of the libraries at the State University College at Buffalo (New York) was conducted to determine the physical condition of books and bound periodicals. The methodology of prior surveys at Yale (Connecticut) and Syracuse (New York) Universities was used and the following hypotheses were tested: (1) the methodology used…