The current research sought to measure the value-perception priorities of Korean HRD professionals based on a modified previously developed HRD value matrix. Findings show that Korean HRD practitioners perceived the learning process and performance-related values as more important than environmental factor-related values on both individual and…

This paper focuses on the relationship between participation in communities of practice (CoP) and outcomes of organizational socialization (learning and adjustment) early in the career. Results from responses of employees in a Korean IT company show that participation in CoP is more strongly related to adjustment (job satisfaction, organizational…

Job satisfaction is highly researched in industrial and organizational psychology, and the Job Descriptive Index (JDI) is often used to measure job satisfaction. The JDI has been shown to have significant convergent and discriminant validities, good internal consistency and stability, and has been related to various personal and job factors. While…

This symposium on issues in training consists of three presentations. "Improving Customer Service Training in Korea" (Namhee Kim) reports findings from interviews of customer service employees who identified these customer service issues: training for service recovery is needed; additional service gives a strong impression to customers;…