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Download full textJones, William G. – 1974
In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…
Descriptors: Librarians, Library Planning, Library Research, Library Services
