This paper focuses on the role of feedback in effective communication and ways in which feedback can assist library managers at all levels in performing their role as leaders. The various kinds and sources of feedback are discussed, and the relationship between feedback and goal setting are considered, as well as the effects of goal setting and…

This paper describes the symptoms and ways of coping with chronic stress and briefly discusses effects of job related stress on school principals. Although stress is a normal condition, the symptoms should be identified. Under long-term stress individuals may experience six types of reactions, such as feelings of fatique and difficulty sleeping.…

During the spring semester of 1987, the University of Arizona implemented an experimental information desk as a means of improving the quality of service to patrons by relieving congestion at the reference desk. Services at this desk, which was staffed by reference personnel during the first phase of the project, included serving as the initial…

An experiment in teaching fifth-year pharmacy students to use computers for on-site quick reference purposes was well received by most students. Additional student training, improved computer access in community settings, and further research into areas of drug information need are suggested. (MSE)

To explore several categories of variables strongly associated with professional satisfaction and dissatisfaction in American middle schools, responses of 540 out of 900 targeted middle school teachers to two open-ended questions were analysed. (The two survey items were drawn from the Status of the U.S. American Middle School Teacher…

In academic libraries, online searching services and reference departments often have to compete for a share of financial and personnel resources. This paper examines how San Jose State University Library solved the problems of shrinking budgets, space constraints, and loss of trained searchers by integrating the online search service into the…

Effective professional development of teachers is a critical concern that must be viewed holistically, considering equally the needs of the jurisdiction, the school, and the individual. A review of recent literature suggests four distinct types of teacher development: preservice training, curriculum related inservice, jurisdictional issue related…

A student survey at a metropolitan university examined priorities of both traditional and non-traditional students; the survey resulted from anxieties expressed by some students about not having a traditional college experience. The administration was trying to decide whether to allocate resources to create a football program within this commuter,…

Past researchers have claimed that it is possible to over-involve individuals in decision-making and that this saturation may result in a decrease in job satisfaction. This paper presents a synthesis of three studies that covered the kindergarten through 12-th grade spectrum and tested the curvilinear relationship between teacher involvement in…

Career opportunities for those seeking school principalships should be available if predictions are correct, yet many inexperienced principals will fail when confronted by the first challenges inherent in a position of educational leadership. This study reviews some of the major problems and issues that appear to be characteristics of the…

A study examined untenured faculty at the University of Massachusetts (Amherst) to determine their job satisfaction and work stress, changes in these areas over time, and ways the university could enrich their job experience. Two cohorts were studied via questionnaires. The first cohort comprised first-year faculty (N=23) and the second comprised…

A survey was developed to identify critical factors in job selection and retention for speech/language pathologists, physical therapists, and occupational therapists. The survey was completed by 455 New Mexico professionals in these disciplines. A principal-components analysis identified six factors that were important in career decisions: (1)…

This paper presents results of a study which examined factors related to job satisfaction and the decline in the number of African-American faculty (AAF) in higher education. Twenty-eight, 4-year, state-assisted institutions in the Southern Association of Colleges and Schools accreditation region--13 predominantly African-American (PAI) and 15…

A survey of about 500 employees at a Catholic, Jesuit university found significant, but small, correlations between job satisfaction, organizational commitment, and mission value congruence. The job satisfaction composite score was significantly related to the demographic factors related to job function, seniority, and position. Organizational…

This study compared the professional expectations of graduate students in speech and language pathology (SLP) with the employment realities offered by the profession. A total of 89 graduate students enrolled in the SLP program at Valdosta State University (VSU) in Georgia during 1995-97 completed a seven-item questionnaire on employment prospects.…